Confirmed Service Customer
Standard oil change, tire rotation etc. - Tires came back overinflated by 5 to 7 psi. - - Was told that three, (of the four) remaining service agreements for both myself and my wife's new AT4's (purchased May and June of 2022) would not be honored because the contract states a 2-year expiration, even though the salesman specifically and adamantly assured both of us that the service agreement would not be limited to the 2 years written in the contracts. Because it was a verbal agreement we have no recourse. And the salesman has gone to a Ford dealership. Over such a small thing, This GM dealership will now receive a solid NO recommendation, to anyone that will listen. This was my third, and Last- new vehicle to be purchased from Dennis Dillon, Boise Idaho
Marc C.
BOISE,
ID
Business Response
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
Ready for me when I pulled in and called when done and went over what was found. Also provided quote for bodywork
Confirmed Service Customer
Mitch was very good on getting my truck serviced in a short amount of time.
Confirmed Service Customer
Vehicle was checked in on time and completed in a timely manner.