651 Reviews Found
Was this review helpful?
Confirmed Service Customer
I purchased my 2023 GMC HD2500 diesel at Dennis Dillon and my service advisor was LT. The 5000-mile lube, oil, and tire rotation were due so I dropped off my truck with no appointment being I work a couple miles away. I was informed it could take from a couple hours to all day depending on work load, I was fine with that so I waited in waiting room for courtesy driver. After waiting for a while, I decided to call my business and have them pick me up. This was the second time my truck was serviced for lube and oil change. The first time I picked up my truck the electric running board did not come down. After looking inside, I noticed where you plug in scan computer a cannon plug was not plugged in, so I plugged it in and it worked. This should have been caught before I picked up truck. This time when I picked up truck the driver's side fender had residual oil and marks from whomever did the oil change. This should not happen from a dealership, maybe a Quick Lube and Go place but not a dealership. Really thinking about getting my truck serviced somewhere else.
Aldo R.
BOISE
Was this review helpful?
Confirmed Service Customer
Dennis Dillon Orchard location has been the greatest with my issues with my Buick. Thank you so much especially Chad. I appreciate the help.
Sarai S.
GREENLEAF
Was this review helpful?
Was this review helpful?
Was this review helpful?
Was this review helpful?
Confirmed Sales Customer
Alfred was great to work with and I had a good experience with the rest of the staff at the dealership.
Samuel H.
LAYTON
Was this review helpful?
Was this review helpful?
Confirmed Sales Customer
My favorite part about my truck buying experience was meeting Kordell. I've never met anyone more down to earth than Kordell. Thank you for making my truck buying experience so refreshing. I was dreading the idea of the buying process but he made it fun. Thank you again
Yuriy P.
EVERETT
Was this review helpful?
Was this review helpful?
Confirmed Sales Customer
We had a good experience with Dennis Dillon, they provided all the information that we needed, and we are pleased with our truck. They were helpful giving us updates on on the truck build, shipping, and process.
Douglas R.
BOISE
Was this review helpful?
Was this review helpful?
Was this review helpful?
Confirmed Sales Customer
Great experience. Kordell was awesome during the purchase. The finance person was really great as well (can’t remember his name). And LT in service is always amazing.
Peter C.
BOISE
Was this review helpful?
Confirmed Service Customer
Funny that after having the 50,000 mile maintenance done by y’all now my truck has been back more times than I’ve ever had to take it in. Oil pan issues, violent levels, shock leak just crazy. Never had an issue always been serviced at your location where I bought it and now nothing but issues after a service y’all say I needed. Thousands of dollars later just waiting to see what else will go wrong now
Jaylin P.
MERIDIAN
Was this review helpful?
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
In drastic need of a windshield wiper arm and there was none available at a GMC dealer! Also slow seepage of oil and no suggestions on what to do. I have a large car payment and hope for better service.
Myrna H.
OWYHEE
Was this review helpful?
Confirmed Service Customer
Courteous, friendly and explained things well.
Arleigh M.
DONNELLY
Was this review helpful?
Confirmed Service Customer
Brandi she’s professional but there’s a guy I aprouch first and he’s not friendly
Juan C.
BOISE